Den – The Smart Hub

The Den Smart Hub is the core component of Den’s smart home offering. You need to have one in order to use any of their other products.

The Hub is responsible for remote access and firmware upgrades. It’s worth noting that the Den products will operate *without* an internet connection (once initially setup). This is something that’s important to me. I find it really frustrating that an internet outage renders most smart home stuff useless. Den have addressed that and state the app etc. will work when on the same network as the Hub. I haven’t tried this out myself, but intend to.

Setting Up

Once you’ve signed into the Den app, the first thing it asks you to do is setup your Hub. I’ve covered the unboxing of the Hub in an earlier post.

I plugged my Hub in and connected the Ethernet cable to one of my Google WiFi units. For most users, I expect they’ll just plug the Hub directly into their WiFi router.

Of course, I immediately tried to pair and failed miserably.

I then read the letter that Den supplied with my order and there, they clearly state, that I should give it 10 minutes after plugging it in to update itself. So I made a cup of tea and sat at my table to drink it.

After scanning again, it found the Hub and asked me what room it was in. I just chose Kitchen as I was there and hit finish.


Simple as that. The process was simple. A small indicator within the app informing me of a firmware update might have been a useful and it’s something I’ve suggested to the Den team.

Next up, install a Den light switch!